PRIVACY POLICY

Last updated: August 2024

Arkan Web Indonesia (“Arkan”, “we”, “our”) respects your privacy and is committed to protecting your personal data.


1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number (including WhatsApp)
  • Project details and communication records

2. How We Use Your Information

We use your data to:

  • Provide and manage our services
  • Communicate with you regarding projects
  • Improve service quality
  • Process payments

3. Data Storage

Your data may be stored on:

  • Secure cloud storage (e.g., Google Drive)
  • Hosting infrastructure (e.g., Hostinger)

4. Data Sharing

We do not sell or rent your personal data.

We may share data only with:

  • Technical service providers (hosting, analytics tools)

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze traffic and performance

6. Third-Party Services

We may use third-party services such as:

  • Google Analytics
  • Payment gateways

These providers have their own privacy policies.


7. Data Security

We implement reasonable technical and organizational measures to protect your data.
However, no system can guarantee 100% security.


8. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent for data usage

9. Contact

For privacy-related inquiries, contact:


10. International Users

By using our services, you agree that your data may be processed in Indonesia.


11. Updates

This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of updates.